Research Article Open Access

Capturing Tacit Knowledge for Assessing Employees' Competency and Productivity

Marzanah A. Jabar1, Fatimah Sidi1, Mohd Hasan Selamat1, Abdul Azim Abdul Ghani1, Hamidah Ibrahim1 and Salmi Baharom1
  • 1 University Putra Malaysia, Malaysia

Abstract

Problem statement: Organization has to evaluate the competencies of their workers to improve organizational productivity. However, this is difficult because organizations have difficulties to capture and retain knowledge especially tacit knowledge of their employees. Approach: The study reviewed selected literature on management knowledge and employers competencies. It also reviewed existing frameworks in knowledge management focusing on the capturing and storing tacit knowledge. Results: Results of this study will include theoretical concept for capturing tacit knowledge and storing them besides developing a model for measuring employee’s competencies in the organization. Conclusion/Recommendation: This study contributes in assessing knowledge workers performance to improve their productivity in an organization.

American Journal of Economics and Business Administration
Volume 3 No. 2, 2011, 358-362

DOI: https://doi.org/10.3844/ajebasp.2011.358.362

Submitted On: 3 August 2010 Published On: 27 May 2011

How to Cite: Jabar, M. A., Sidi, F., Selamat, M. H., Ghani, A. A. A., Ibrahim, H. & Baharom, S. (2011). Capturing Tacit Knowledge for Assessing Employees' Competency and Productivity. American Journal of Economics and Business Administration, 3(2), 358-362. https://doi.org/10.3844/ajebasp.2011.358.362

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Keywords

  • Tacit knowledge
  • employees' competency
  • knowledge management
  • knowledge process
  • explicit knowledge
  • conceptual framework
  • product approach