Case Report Open Access

Knowledge Creation and Virtual Knowledge ba: A Case Study of Car Dealer in Taiwan

Jui-Min Hsiao1
  • 1 Department of Applied Economic and Management, National ILan University Taiwan, Taiwan


The process of knowledge creation is continuous and has dynamic interactions amid tacit and explicit knowledge which generates a substantial context. This paper is aimed to establish a technology-based virtual knowledge ba, which enables the combination of an open flow of diverse knowledge and thus leads to the creation of more knowledge. A case study which focuses on a Ford car dealer is presented in order to identify how these IT tools work as a virtual interactive place on the website to affect the process of knowledge creation via the SECI modes and ba. The virtual knowledge ba creates the opportunity for participants to work together in a creative place (e.g. in a community or an enterprise) for an organization which desires to promote knowledge creation on the website, in addition to proceed with the implementation of knowledge management systems to escalate the corporate knowledge management and improve the organization’s competitiveness effectively.

American Journal of Applied Sciences
Volume 14 No. 10, 2017, 974-982


Submitted On: 17 March 2017 Published On: 12 October 2017

How to Cite: Hsiao, J. (2017). Knowledge Creation and Virtual Knowledge ba: A Case Study of Car Dealer in Taiwan. American Journal of Applied Sciences, 14(10), 974-982.

  • 18 Citations



  • Knowledge Creation
  • SECI Modes
  • Virtual Knowledge ba
  • Information Technology