Research Article Open Access

Perceived Benefits of E-Commerce Adoption in the Electronic Manufacturing Companies in Malaysia

Syed S. Alam, A. A. Khatibi, Hishamuddin B. Ismail and Ismail Ahmad

Abstract

This study examines the major benefits that motivating to adopt e-commerce in the electronic manufacturing companies in Malaysia. The major benefits of e-commerce adoption include improved customer service, better inventory control and lower marketing and distribution costs, reduced cycle time, increased market reach and reduced operation costs. Despite the hype of the e-commerce business, the benefits realized from e-commerce adoption among firms is unclear in terms of perceived versus realized benefits. This study examines the perceived benefits of e-commerce usage by the electronic manufacturing companies in Malaysia. This paper also differentiates the perceived benefits between the different demographic groupings.

Journal of Social Sciences
Volume 1 No. 3, 2005, 188-193

DOI: https://doi.org/10.3844/jssp.2005.188.193

Submitted On: 29 July 2005 Published On: 30 September 2005

How to Cite: Alam, S. S., Khatibi, A. A., Ismail, H. B. & Ahmad, I. (2005). Perceived Benefits of E-Commerce Adoption in the Electronic Manufacturing Companies in Malaysia . Journal of Social Sciences, 1(3), 188-193. https://doi.org/10.3844/jssp.2005.188.193

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Keywords

  • Malaysia
  • e-commerce
  • adoption
  • manufacturing company
  • multimedia super corridor