Research Article Open Access

The Relationship Between Job Satisfaction and Turnover Intention

Ahmad Faisal Mahdi1, Mohamad Zaid Mohd Zin2, Mohd Roslan Mohd Nor3, Ahamad Asmadi Sakat4 and Abang Sulaiman Abang Naim1
  • 1 Universiti Technology Mara, Malaysia
  • 2 University Technology Mara, Malaysia
  • 3 University of Malaya, Malaysia
  • 4 Universiti Kebangsaan Malaysia, Malaysia
American Journal of Applied Sciences
Volume 9 No. 9, 2012, 1518-1526


Submitted On: 4 July 2012 Published On: 8 August 2012

How to Cite: Mahdi, A. F., Zin, M. Z. M., Nor, M. R. M., Sakat, A. A. & Naim, A. S. A. (2012). The Relationship Between Job Satisfaction and Turnover Intention. American Journal of Applied Sciences, 9(9), 1518-1526.


Problem statement: The objective of this study were to determine the effect of job satisfaction on turnover intentions among the employees in XYZ Sdn. Bhd, Malaysia. Approach: A total of 32 set of complete questionnaires gathered from executives and non-executives of a local printing company were involved in the study and 32 completed the questionnaires. Using structured questionnaires in a controlled environment, the results manage to extract both intrinsic and extrinsic job satisfaction that influences the turnover intention. Results: The statistical results obtained in this study showed that both forms of job satisfaction (intrinsic and extrinsic satisfaction) have inverse relationship on employees’ turnover intentions. Conclusion: Eventhough Instrinsic Job Satisfaction have stronger influence on Turnover Intention. Existence of Extrinstic Job Satisfaction also must be consider in measuring the intention.

  • 9 Citations



  • Intrinsic
  • Extrinsic
  • Job Satisfaction and Turnover Intention