Research Article Open Access

Linking Success Factors to Financial Performance

Sivasamy Mothilal1 and Subramanian Nachiappan1
  • 1 ,
American Journal of Applied Sciences
Volume 8 No. 3, 2011, 284-289

DOI: https://doi.org/10.3844/ajassp.2011.284.289

Submitted On: 22 January 2011 Published On: 25 March 2011

How to Cite: Mothilal, S. & Nachiappan, S. (2011). Linking Success Factors to Financial Performance. American Journal of Applied Sciences, 8(3), 284-289. https://doi.org/10.3844/ajassp.2011.284.289

Abstract

Problem statement: Based on a literature survey, an attempt has been made in this study to develop a framework for identifying the success factors. In addition, a list of key success factors is presented. The emphasis is on success factors dealing with breadth of services, internationalization of operations, industry focus, customer focus, 3PL experience, relationship with 3PLs, investment in quality assets, investment in information systems, availability of skilled professionals and supply chain integration. In developing the factors an effort has been made to align and relate them to financial performance. Conclusion/Recommendations: We found success factors “relationship with 3PLs and skilled logistics professionals” would substantially improves financial performance metric profit growth. Our findings also contribute to managerial practice by offering a benchmarking tool that can be used by managers in the 3PL service provider industry in India.

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Keywords

  • Third party logistics
  • success factors
  • profit growth
  • empirical study