@article {10.3844/ajassp.2011.284.289,
article_type = {journal},
title = {Linking Success Factors to Financial Performance},
author = {Mothilal, Sivasamy and Nachiappan, Subramanian},
volume = {8},
year = {2011},
month = {Mar},
pages = {284-289},
doi = {10.3844/ajassp.2011.284.289},
url = {https://thescipub.com/abstract/ajassp.2011.284.289},
abstract = {Problem statement: Based on a literature survey, an attempt has been made in this study to
develop a framework for identifying the success factors. In addition, a list of key success factors is
presented. The emphasis is on success factors dealing with breadth of services, internationalization of
operations, industry focus, customer focus, 3PL experience, relationship with 3PLs, investment in
quality assets, investment in information systems, availability of skilled professionals and supply chain
integration. In developing the factors an effort has been made to align and relate them to financial
performance. Conclusion/Recommendations: We found success factors “relationship with 3PLs and skilled logistics professionals” would substantially improves financial performance metric profit growth. Our findings also contribute to managerial practice by offering a benchmarking tool that can be used by managers in the 3PL service provider industry in India.},
journal = {American Journal of Applied Sciences},
publisher = {Science Publications}
}