@article {10.3844/jssp.2009.47.51,
article_type = {journal},
title = {Strategic Application of Information and Communication Technology for Effective Service Delivery in Banking Industry },
author = {Adeosun, O. O. and Adeosun, T. H. and Adetunde, I. A.},
volume = {5},
year = {2009},
month = {Mar},
pages = {47-51},
doi = {10.3844/jssp.2009.47.51},
url = {https://thescipub.com/abstract/jssp.2009.47.51},
abstract = {Problem statement: This study deals with strategic application of information and communication technology for effective service delivery in banking industry. Approach: This study emphasized on the advantages and disadvantages in using digital ICTs in banking activities for effective service delivery. Results: Solving complex problems in banking requires the expertise knowledge of several individuals scattered all over remote areas of the world, resulting in work groups. Conclusion: This research considered the problem of providing dependable, high performance and consistent banking services with little or no service interruption.},
journal = {Journal of Social Sciences},
publisher = {Science Publications}
}