TY  - JOUR
AU  - Gunawan, Christopher Kevin 
AU  - Putra, Ravi Ardiza 
AU  - Albert, Steven 
AU  - Hartono, Sugiarto 
AU  - Radhia, Fathy 
PY  - 2026
TI  - Bridging Traditional Craftsmanship and Digital Interaction through User-Centered Design: Designing Intuitive Interfaces
JF  - Journal of Computer Science
VL  - 22
IS  - 6
DO  - 10.3844/jcssp.2026.1767.1784
UR  - https://thescipub.com/abstract/jcssp.2026.1767.1784
AB  - Traditional craftsmanship served as both a manifestation of cultural heritage and a vital pillar of the global creative economy. However, its digital integration was frequently hindered by low technological literacy and misalignment between manual practices and standardized digital systems. Existing digital interventions primarily focused on passive e-commerce storefronts and often ignored the socio-economic precarity of craftsmen operating as independent contractors within a fragmented gig economy. This study aimed to design and evaluate Craft, an integrated digital platform that bridged the gap between manual skills and digital interaction by combining a product marketplace with a dedicated labor market (job-seeking) feature. Adopting a User-Centered Design (UCD) methodology, the research gathered requirements from craftsmen and business owners to develop a prototype focused on transaction transparency, cultural storytelling, and skill-based recruitment. Usability testing conducted with 82 respondents using the User Experience Questionnaire – Short (UEQ-S) yielded excellent scores in pragmatic quality (2.210) and hedonic quality (1.868). These findings indicate that the Craft platform demonstrated perceived usability aligned with literacy-sensitive design principles and suggest potential as a design-oriented framework to support economic resilience. However, economic impacts require longitudinal validation.