Review Article Open Access

Technology Adoption in Indian National Education Policy 2020: An Analysis of Pedagogical, Institutional and Human Aspects

Arnab Kundu1 and Tripti Bej2
  • 1 Bankura University, India
  • 2 Srima Balika Vidyalaya, Paschim Medinipur, India


The pandemic arrival of COVID-19 has brought Educational Technology (ET) especially Information and Communication Technology (ICT) into the limelight among academicians, students and policymakers. Against this backdrop, it will be pertinent to critically analyze the provisions for ET adoption in Indian National Education Policy (NEP) 2020 to add to its sharpness to give vision to Indian education for the upcoming few decades. In this rational content analysis three basic aspects of NEP 2020 - pedagogical, institutional, the human factor - have been decoded, the significance of these factors has been established in existing literature and their alignment in the Policy has been evaluated. The analysis finds this vision document as successful in capturing a comprehensive ethos of technology adoption with few limitations. All three factors have been attended, moreover, the advanced mindset that the policy exhibits with greater emphasis on the dematerialization and digitalization of content are hitherto a remarkable feat in the conservative Indian educational system. Few concerns have been raised relating to the implementation of this policy, especially relating to autonomy and self-reliance at the institutional level. Besides concerns regarding issues of human factors like developing skills among teachers, collaboration, developing group mindset and efficacy have also been evolved. This analysis is well-intentioned from the point of view of policy review, restructure and renovation of any country especially the developing ones. The recommendations authors bring for institutional strengthening in a time-bound manner by forming the Working School Governing Bodies (WSGBs) and practicing the 3-E Model that may open up a new vista of ET integration at the school level.

Journal of Social Sciences
Volume 17 No. 1, 2021, 145-157


Submitted On: 28 June 2021 Published On: 13 August 2021

How to Cite: Kundu, A. & Bej, T. (2021). Technology Adoption in Indian National Education Policy 2020: An Analysis of Pedagogical, Institutional and Human Aspects. Journal of Social Sciences, 17(1), 145-157.

  • 22 Citations



  • NEP 2020
  • Educational Technology
  • Pedagogy
  • Institution
  • Human Factors