A Face Concern Approach to Conflict Management - A Malaysian Perspective
Abstract
This study presents a review of conflict management from a face concern approach. It presents the various definitions on conflict and types of conflict. It further looks at how face negotiation theory explains the use of various conflict management styles in individualist and collectivist cultures. In addition, it provides some insight into conflict management from a Malaysian perspective.
DOI: https://doi.org/10.3844/jssp.2006.121.126
Copyright: © 2006 Raduan c. Rose, Waitchalla R. Suppiah, Jegak Uli and Jamilah Othman. This is an open access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.
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Keywords
- conflict
- conflict management styles
- face negotiation
- face concerns
- types of conflict