Linking the Balanced Scorecard to Organizational Shareholders’ Expectations
- 1 Troy University, United States
Abstract
The Balanced Scorecard (BSC) has been proposed as a near-panacea for the strategic management ills that may beset an organization. However, the strategic implications of internal and external performance measurement have not been demonstrated as reliable either for a sample within one industry or across industries. This study proposes a new model that translates the BSC fr
DOI: https://doi.org/10.3844/ajebasp.2016.14.22
Copyright: © 2016 Richard A.L. Caldarola. This is an open access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.
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Keywords
- Balanced Scorecard
- Stakeholder Expectations
- Performance Measurement Systems
- BSC Model