Journal of Social Sciences

Evidence-Based Study on Performance Evaluation of Social Education Institutions with Balanced Scorecard

Sen-Kuei Liao and Su Fen Chen

DOI : 10.3844/jssp.2010.453.458

Journal of Social Sciences

Volume 6, Issue 3

Pages 453-458


Problem statement: Based on the concept of Balanced Scorecard (BSC), this study was intended to assist the establishment of performance evaluation system for social education institutions in transforming phase. Approach: An evidence-based analysis was processed to examine the objectivity of the indicators and the weights of key factors of the current performance evaluation. Results: Based on the concept of BSC, literature analysis, expert interviews and Analytic Hierarchy Process (AHP), this study investigated the propriety of the performance management indicators currently used by social education institutions in transforming phase, with the intention to establish a more objective and practical system. Conclusion: The advantage of this study it can provide a practical framework for will construct and carry out the management system of the performance evaluation for other social education institutions in the future.


© 2010 Sen-Kuei Liao and Su Fen Chen. This is an open access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.