Journal of Social Sciences

Perceived Workplace Culture as an Antecedent of Job Stress: The Mediating Role of Work-Family Conflict

Aminah Ahmad and Zoharah Omar

DOI : 10.3844/jssp.2010.369.375

Journal of Social Sciences

Volume 6, Issue 3

Pages 369-375


Problem statement: Few studies have tested the mediating effect of work-family conflict on the relationship between workplace culture and job stress. Approach: This study tested a mediation model consisting of job stress as the dependent variable, perceived family-supportive work culture as the independent variable and work-family conflict as the mediator. Data were gathered from 693 employees from private service organizations in the Klang Valley, Malaysia, using self-administered questionnaires. The data were analyzed using correlation and multiple regression analyses. Results: Results of correlation analysis revealed that perceived family-supportive work culture was related to work-family conflict and job stress and work-family conflict was related to job stress. Results of a series of multiple regression analyses indicated that work-family conflict partially mediates the relationship between perceived family-supportive work culture and job stress. Conclusion/Recommendations: Employees who perceive that their organizations are family-supportive seem to experience less stress at the workplace and less work-family conflict. Employers should take into consideration employees' perceptions of how supportive the organization is of their family needs as a factor that could reduce the experience of work-family conflict and job stress. Employers should also look into the possibility of developing programmes to assist employees in managing work-family roles.


© 2010 Aminah Ahmad and Zoharah Omar. This is an open access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.