Template-Type: ReDIF-Article 1.0
Author-Name: Marzanah A. Jabar
Author-Name: Fatimah Sidi
Author-Name: Mohd Hasan Selamat
Author-Name: Abdul Azim Abdul Ghani
Author-Name: Hamidah Ibrahim
Author-Name: Salmi Baharom
Title:  Capturing Tacit Knowledge for Assessing Employees' Competency and Productivity
Abstract:  <b>Problem statement:</b> Organization has to evaluate the competencies of their workers to improve organizational productivity. However, this is difficult because organizations have difficulties to capture and retain knowledge especially tacit knowledge of their employees. <b>Approach:</b> The study reviewed selected literature on management knowledge and employers competencies. It also reviewed existing frameworks in knowledge management focusing on the capturing and storing tacit knowledge. <b>Results:</b> Results of this study will include theoretical concept for capturing tacit knowledge and storing them besides developing a model for measuring employee&rsquo;s competencies in the organization. <b>Conclusion/Recommendation:</b> This study contributes in assessing knowledge workers performance to improve their productivity in an organization.
Keywords: Tacit knowledge, employees' competency, knowledge management, knowledge process, explicit knowledge, conceptual framework, product approach
Journal: American Journal of Economics and Business Administration
Pages: 358-362
Volume: 3
Issue: 2
Year: 2011
Month: May
DOI: 10.3844/ajebasp.2011.358.362
File-URL: https://thescipub.com/pdf/ajebasp.2011.358.362.pdf
File-Format: Application/pdf
File-URL: https://thescipub.com/abstract/ajebasp.2011.358.362
File-Format: text/html
Handle: RePEc:abk:jajeba:ajebasp.2011.358.362