Supplier Selection and Performance Evaluation of Telecommunication Company

Abstract

Problem statement: In today’s manufacturing outsourcing of resources has significant importance. Efficient supplier selection process is a central part in supply chain management for enterprises for outsourcing. Approach: The nature of supplier selection is a multi criteria decision making problem and in the selection process multiple criteria must be considered. In this study a multiple attribute utility theory base on Data Envelopments Analysis (DEA) applied to tackle this problem with consideration of some inputs and outputs. Results: A real case study was implemented to show the application of DEA method and through this method the efficient and inefficent suppliers were identified to ranking them. Conclusion: DEA is a tactical model to cope with multiple criteria in purchasing decisions.