Organizational Culture from an Internal and External Stakeholders’ Perspective
- 1 Zuyd University of Applied Sciences, Netherlands Antilles
Copyright: © 2020 Ronald Jungnitsch, Jol Stoffers and Petra Neessen. This is an open access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.
A culture change within an organization may be of importance in this turbulent world. An assessment of the current and desired cultural profiles can help estimate as to whether any changes are required. In this study the organizational culture of a housing association was examined from both the staff’s and external stakeholders’ perspectives. How does the current culture compare with the desired culture? Do the external stakeholders perceive the organization’s culture in a similar way? Do the staff’s and external stakeholders’ perceptions coincide with the organization’s intended image? The results demonstrate that the external stakeholders’ perceptions of the organizational culture in this case study are similar to those of the organization’s staff. The organization’s strategy, however, does not correspond to the perceived organizational culture.
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- Organizational Culture
- External Stakeholders