American Journal of Applied Sciences

The Relationship Between Job Satisfaction and Turnover Intention

Ahmad Faisal Mahdi, Mohamad Zaid Mohd Zin, Mohd Roslan Mohd Nor, Ahamad Asmadi Sakat and Abang Sulaiman Abang Naim

DOI : 10.3844/ajassp.2012.1518.1526

American Journal of Applied Sciences

Volume 9, Issue 9

Pages 1518-1526

Abstract

Problem statement: The objective of this study were to determine the effect of job satisfaction on turnover intentions among the employees in XYZ Sdn. Bhd, Malaysia. Approach: A total of 32 set of complete questionnaires gathered from executives and non-executives of a local printing company were involved in the study and 32 completed the questionnaires. Using structured questionnaires in a controlled environment, the results manage to extract both intrinsic and extrinsic job satisfaction that influences the turnover intention. Results: The statistical results obtained in this study showed that both forms of job satisfaction (intrinsic and extrinsic satisfaction) have inverse relationship on employees’ turnover intentions. Conclusion: Eventhough Instrinsic Job Satisfaction have stronger influence on Turnover Intention. Existence of Extrinstic Job Satisfaction also must be consider in measuring the intention.

Copyright

© 2012 Ahmad Faisal Mahdi, Mohamad Zaid Mohd Zin, Mohd Roslan Mohd Nor, Ahamad Asmadi Sakat and Abang Sulaiman Abang Naim. This is an open access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.